# Career Opportunity: Become a Customer Service Representative at TIKI Karawang
Since its inception in 1970, PT Citra Van Titipan Kilat (TIKI) has cemented its reputation as a cornerstone of Indonesia’s logistics industry. With over five decades of expertise, the company has consistently refined its operations to provide secure, rapid, and dependable delivery solutions across the archipelago. Driven by the philosophy "Your Package, My World," TIKI continues to bridge distances, supporting both domestic and international trade through an expansive network that includes 69 major cities, over 500 representative offices, 3,200 retail outlets, and a dedicated team of 12,000 professionals.
## Join Our Team: Customer Service Role
We are currently seeking a motivated and empathetic individual to join our Karawang branch. In this role, you will serve as the primary point of contact for our valued customers, ensuring that every interaction reflects the high standards of the TIKI brand.
Key Responsibilities
As a Customer Service Representative, you will be expected to:
* Maintain a consistently positive, professional, and empathetic demeanor when engaging with customers.
* Proactively address and resolve customer inquiries, concerns, and complaints with efficiency.
* Develop a deep understanding of our full range of service offerings to provide accurate information and guidance.
* Prioritize customer satisfaction by delivering top-tier support throughout the delivery journey.
## Candidate Requirements
To be considered for this position, applicants must meet the following criteria:
* Gender: Female.
* Age: Between 18 and 25 years old.
* Location: Must currently reside in the Karawang area.
* Education: Minimum high school diploma (SMA/SMK or equivalent).
* Skills: Proficiency in basic computer operations is essential.
* Personal Attributes: Must be highly communicative, proactive, and eager to learn.
## How to Apply
If you are ready to start your career with a leading logistics provider, we encourage you to submit your application. Please send your updated CV and cover letter to the following email address:
* Email: [email protected]
* Subject Line: [Name]_Customer Service
*
Important Notice Regarding Recruitment
Please be advised that PT TIKI Karawang Utama strictly adheres to a transparent recruitment policy. The entire application and interview process is completely free of charge. We strongly urge all applicants to be vigilant against potential scams; TIKI will never request payment from candidates at any stage of the hiring process.