# Career Opportunities: Join PT Infomedia Nusantara (Telkom Group)
As a pivotal entity within the Telkom Group, PT Infomedia Nusantara has established itself as a cornerstone in the Indonesian business landscape. Specializing in publishing and advertising, the company serves as a vital bridge between enterprises and consumers, functioning as the primary information gateway for Telkom telephony users. With a ownership structure anchored by Telkom (51%) and its subsidiary, Multimedia Nusantara (49%), the firm boasts a rich heritage dating back to 1975. Initially known for pioneering telephone directory services—most notably the Telkom Yellow Pages—the company has evolved significantly over the decades to become a modern leader in business process management and customer information services.
## Evolving Toward Three Pillars of Business
Since its rebranding to PT Infomedia Nusantara in 1995, the company has undergone a massive transformation. Today, it operates across three distinct business pillars, designed to meet the growing and complex demands of the digital era. By integrating advanced technology with strategic communication, Infomedia continues to set industry standards for excellence. As part of its ongoing expansion and commitment to high-quality service delivery, PT Infomedia Nusantara is now offering new career opportunities in April 2026 for motivated professionals looking to advance their careers within the Telkom Group ecosystem.
## Open Position: Sales Advocacy Representative (SAR)
We are currently seeking dedicated individuals to join our team as Sales Advocacy Representatives (SAR). This role is essential for maintaining the high standards of service and sales integrity that define the Telkomsel and Infomedia experience.
Candidate Requirements
To be considered for this position, candidates must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree holder.
* Academic Performance: A minimum GPA of 2.75 for public university graduates (PTN) or 3.00 for private university graduates (PTS).
* Communication Skills: Exceptional verbal and written communication skills, with professional proficiency in English.
* Mindset: A strong customer-oriented approach and a commitment to service excellence.
* Work Ethic: Capable of functioning effectively both independently and within a collaborative team environment.
* Location: Preference will be given to candidates residing in the designated city or regency of the work placement.
Key Responsibilities for SAR at GraPARI
Successful candidates will play a multifaceted role within our GraPARI locations, focusing on the following core functions:
1. Sales and Advocacy: You will be tasked with meeting ambitious sales targets while strictly adhering to advocacy principles and standard operating procedures (SOPs).
2. Consultative Service: Provide comprehensive product consultations and personalized solutions to address individual customer needs.
3. Customer Satisfaction: Ensure that every interaction enhances the customer’s perception of Telkomsel’s products and services.
4. Integrated Support: Even when inquiries fall outside of traditional sales, you are expected to provide helpful, comprehensive assistance to all customers.
5. Operational Efficiency: During high-traffic periods at the service center, you will assist in managing queue flow to ensure timely service delivery.
6. Escalation and Coordination: Maintain clear communication channels with Team Leaders, SAR Coordinators, and Regional Teams to escalate complex product or sales issues that require higher-level resolution.
If you are ready to build a professional career with a forward-thinking organization that prioritizes innovation and talent development, we encourage you to submit your application for the Sales Advocacy Representative position today.