# Career Opportunities at PT Infomedia Nusantara: Join the Telkom Group Excellence
PT Infomedia Nusantara, a distinguished subsidiary of the Telkom Group, stands as a cornerstone in the Indonesian media and advertising landscape. Established with the primary mission of bridging the communication gap between business entities and providing essential information channels for Telkom’s vast customer base, the company has built a reputation for operational excellence and strategic growth.
## A Legacy of Innovation and Strategic Growth
Tracing its origins back to 1975, Infomedia Nusantara pioneered the telephone directory information services industry in Indonesia. Initially operating under the Elnusa GTDI subdivision—a subsidiary of the state-owned energy giant Pertamina—the company became synonymous with the iconic Telkom Yellow Pages.
The company’s institutional evolution reached a significant milestone in 1984 with the formation of PT Elnusa Yellow Pages. By 1995, following a strategic capital injection from Telkom, the organization rebranded as PT Infomedia Nusantara. Today, the company is majority-owned by Telkom (51%), with the remaining 49% stake held by Multimedia Nusantara. This robust support system has allowed Infomedia to diversify its operations into three core business pillars, effectively meeting the rising demand for sophisticated information and customer management solutions.
## Career Opportunity: Call Center Agent (Semarang)
To sustain its commitment to service excellence, PT Infomedia Nusantara is currently seeking dedicated professionals to join its team as a Call Center Agent. This role is pivotal in ensuring that customer inquiries are handled with precision and that complaints are resolved efficiently, thereby upholding the high service standards expected of the Telkom Group.
Core Responsibilities
* Information Management: Addressing customer inquiries with accuracy and professionalism.
* Conflict Resolution: Proactively managing and resolving customer grievances to ensure satisfaction.
* Service Excellence: Delivering high-quality interactions that reflect the company's brand values.
Candidate Requirements
To be considered for this position, applicants must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree.
* Academic Performance: A minimum GPA of 2.75 for graduates from Public Universities (PTN) or 3.00 for those from Private Universities (PTS).
* Age Limit: Maximum of 30 years old for both male and female candidates.
* Language Proficiency: Strong verbal communication skills in Indonesian and a functional capability in English.
* Technical Literacy: Proficiency in basic computer applications is mandatory.
* Soft Skills: Proven ability to multitask and thrive in a collaborative team environment.
* Flexibility: Must be willing to work according to a shift schedule.
* Location: The position is based in Semarang.
## Why Choose a Career with Infomedia?
Working with PT Infomedia Nusantara offers more than just a job; it provides an opportunity to be part of a major telecommunications ecosystem. Employees gain exposure to industry-leading service standards, professional development opportunities, and the chance to contribute to a company that connects millions of Indonesians. If you are an ambitious professional looking to refine your communication skills and build a career in a fast-paced environment, this role serves as an excellent gateway into the professional world of digital business process management.