# Build Your Career at Jababeka: Customer Service Staff Opening at PT Grahabuana Cikarang
Finding the right career opportunity in one of Indonesia's most dynamic economic hubs is a major milestone for ambitious professionals. Situated just 40 minutes away from downtown Jakarta, Kota Jababeka stands as a premier self-sustaining township, serving as a thriving epicenter for business, residential living, and lucrative investments in the eastern Jakarta corridor.
If you are looking to grow your professional footprint in a fast-paced environment, PT Grahabuana Cikarang—a prominent developer within the Jababeka Group—is currently expanding its team. We are actively seeking a dedicated and communicative individual to fill the Customer Service Staff (CCU) position.
## Job Overview and Core Responsibilities
As a Customer Service Staff member at PT Grahabuana Cikarang, you will serve as the primary liaison between our esteemed residents, clients, and the company. Your daily duties will require a blend of administrative precision and exceptional interpersonal skills.
Key responsibilities for this role include:
* Unit Handover Management: Successfully executing the end-to-end process of property unit handovers to owners and tenants.
* Customer Dispute Resolution: Handling, investigating, and resolving client complaints professionally to maintain high satisfaction rates.
* Administrative Operations: Managing and documenting all customer-related administrative processes accurately.
## Candidate Qualifications and Requirements
To ensure our clients receive world-class service, we are looking for candidates who meet specific educational and behavioral standards.
* Educational Background: Minimum Diploma (D3) or Bachelor’s (S1) degree in Communication Studies, Management, or a related field.
* Professional Experience: At least 1 year of proven working experience in a similar customer service or client-facing role.
* Interpersonal Skills: Possesses strong communication abilities, high adaptability, a responsible work ethic, an enthusiastic demeanor, and a friendly, outgoing personality.
* Technical Proficiency: Fluent in operating Microsoft Office applications (Word, Excel, Outlook).
* Availability: Able to join our team as soon as possible.
## Placement Details and Application Instructions
* Work Location: Cikarang
* Application Submission: Send your most updated CV and professional resume to [email protected]
Email Subject Format: `Name_Position` (Example: JohnDoe_Customer Service Staff*)
Take the next step in your professional journey and become an integral part of Jababeka’s growing success story today.