# PDAM Surya Sembada Surabaya Internship Program 2025: Complete Guide and Open Positions
Stepping into the professional world requires more than just academic knowledge; it demands hands-on experience within a dynamic work environment. For aspiring professionals seeking invaluable industry exposure, the PDAM Surya Sembada Kota Surabaya Internship Program 2025 offers an exceptional gateway. With roots tracing back to the Dutch colonial era—when clean water was first transported from the springs of Purut Pasuruan via train in 1890—this municipal water utility has evolved into a cornerstone of modern public service. Today, it opens its doors to ambitious students and graduates eager to build practical competencies.
## Overview of Available Internship Divisions and Roles
The 2025 internship initiative features diverse departments tailored to various academic backgrounds, ranging from vocational high schools (SMK) to bachelor's degree (S1) holders. Review the specific placement options below to find the ideal match for your skillset.
1. Non-Permanent Employee Management Division
* Job Description: Support day-to-day administrative tasks within the division, manage physical and digital archives for non-permanent staff and interns, and assist with operational workflows.
* Requirements: Bachelor’s degree (S1) in Administration, Office Administration, Business Administration, Management, or related fields. Proficiency in office administration principles, mastery of Microsoft Office suite, and basic graphic design or editing skills.
2. Customer Compliance Division
* Job Description: Handle administrative duties related to customer compliance, maintain a professional demeanor, execute supervisory directives accurately, and utilize designated software applications efficiently.
* Requirements: Bachelor’s degree (S1) focused on Customer Compliance or related disciplines. Must exhibit neat and polite presentation, willingness to take on supervisory tasks, and strong proficiency in Microsoft Word and Excel.
3. Technical Services Administration (East Region)
* Job Description: Manage general administrative processes including incoming and outgoing mail tracking, document archiving, dispatching files to relevant divisions, and monitoring the lifecycle of institutional correspondence.
* Requirements: Vocational High School (SMK) diploma in Administration or equivalent. Solid understanding of foundational administrative tasks and strong teamwork capabilities.
4. Public Relations Division
* Job Description: Assist in daily PR operations, contribute to the conceptualization and creation of institutional public relations content, and perform basic video editing for media publications.
* Requirements: Bachelor’s degree (S1) in Communication Studies, Visual Communication Design, Graphic Arts, or related fields. Excellent interpersonal communication and foundational knowledge of video/image editing software.
5. Secretariat and Public Relations Administration
* Job Description: Process incoming and outgoing correspondence utilizing digital workflow applications while maintaining organized physical and digital filing systems.
* Requirements: Bachelor’s degree (S1) in Administration, Management, or equivalent. Strong command of administrative frameworks and clear verbal communication skills.
6. Billing and Payment: Other Revenues Sub-Division
* Job Description: Assist with New Connection (PB) settlements and miscellaneous revenue operations, coordinate cross-divisionally regarding financial accounts, and input payment validation dates.
* Requirements: Bachelor’s degree (S1) in Management, Finance, Business Administration, or Statistics. Exceptional analytical aptitude and robust communication skills.
7. Billing and Payment: Supervisory Sub-Division
* Job Description: Support sanitation retribution processes, facilitate new connection printing logs, record restitution and supplementary water flow data, and compile periodic publication reports.
* Requirements: Bachelor’s degree (S1) in Management, Finance, Business Administration, or Statistics. Strong analytical capabilities and collaborative problem-solving skills.
8. Main Office Administration (Transmission and Distribution)
* Job Description: Support year-end documentation handling—including work contracts, inspection reports, and payment files—to alleviate high workloads. Gain direct mentorship and actionable workplace insights.
* Requirements: Vocational High School (SMK) graduate in Office Administration, Management, or equivalent. Proficient in computer operations (Microsoft Office) and not currently committed to another internship.
9. Engineering Drafting Division
* Job Description: Conduct water pipeline network field surveys and draft technical layouts for future pipeline infrastructures.
* Requirements: SMK graduates in Building Construction or Civil Engineering, alongside D3/S1 Civil Engineering degree holders (Open to all genders). Must be proficient in AutoCAD, eager to learn, possessing a collaborative team spirit and strong communication skills.
10. Electrical Maintenance Division
* Job Description: Perform routine installation maintenance, respond rapidly to breakdown reports from facility operators, and strictly adhere to Occupational Health and Safety (K3) protocols.
* Requirements: High School (SMA/SMK) graduates (Male). Familiarity with electrical terminology, strong social communication skills, high energy, and reliable accountability.
11. Production Division: Ngagel 2 Water Treatment Plant (IPAM)
* Job Description: Monitor raw and treated water turbidity levels, conduct sampling procedures, execute jar tests to determine precise chemical dosing requirements, and follow supervisory guidelines.
* Requirements: Bachelor’s degree (S1) in Environmental Engineering (Open to all genders). Highly motivated, hardworking, communicative, team-oriented, knowledgeable in clean water processing systems, and skilled in Microsoft Office applications.
12. Production Division: Ngagel 3 Water Treatment Plant (IPAM)
* Job Description: Perform turbidity assessments for raw and treated water, manage quality sampling, perform jar tests for optimal coagulant dosing, and execute assigned technical directives.
* Requirements: Bachelor’s degree (S1) in Environmental Engineering (Male). Dedicated learner with a hardworking ethic, strong communication skills, collaborative mindset, familiarity with water treatment mechanics, and computer literacy in MS Office.
13. Water Loss Control Division
* Job Description: Participate in immersive field-based operational projects alongside seasoned professionals, translating theoretical classroom concepts into real-world solutions while refining time-management and problem-solving abilities.
* Requirements: Vocational High School (SMK) students from all majors (Male). Physically and mentally fit, communicative, and highly motivated to undergo field practical training.
## Step-by-Step Registration Procedure
Securing a spot in this competitive program requires strict adherence to the application workflow:
1. Account Creation: Navigate to the official portal, register a new user profile, and verify your credentials via the confirmation link sent to your registered email address.
2. Position Selection: Browse the available regular or project-based internship listings, ensuring your academic background matches the specific criteria and operational periods.
3. Application Submission: Submit your application and monitor the portal for official announcements regarding selection outcomes.
## Required Application Documents
Prepare and digitize the following documentation before starting your submission:
* Institutional Referral Letter: Formally issued by your university or school, addressed directly to the President Director of PDAM Surya Sembada Kota Surabaya.
* Internship Proposal: Outlining your objectives, scope of study, and expected contributions.
* Academic Transcript: Mandatory for project-based internship applicants.
* Skill Certificates: Optional, but recommended to highlight specialized proficiencies.
* Identification: Valid KTP, driver's license (SIM), or student card (if a national ID has not yet been issued).
* Pasfoto: Standard 3x4 formal photograph.
* BPJS Employment Statement: A formal letter confirming your intent to process employment social security coverage.